This Privacy and Personal Data Protection Policy explains the terms under which the Nuno Gama brand processes Customers' personal data, as well as the rights they can exercise, in accordance with the provisions of Regulation (EU) 2016/ 679 of the European Parliament and of the Council – General Data Protection Regulation (GDPR) – and other applicable national legislation on privacy and data protection.
At Nuno Gama we are aware that the use of your personal data will have to be treated consciously and based on a relationship of trust.
This page is for a clear understanding of how we collect, use, share and protect our customers' personal data when they use our services or visit our website. We respect your privacy and process your data in strict compliance with current legislation.
What personal data is collected and processed?
The personal data collected by the Nuno Gama brand are limited to those strictly necessary for the purpose of the treatment, namely, the name, address, taxpayer number, telephone number and e-mail, but other data necessary for the supply of products or services.
When and for what purpose do we collect personal data?
Depending on how the customer interacts with the Nuno Gama brand (online, over the phone and/or in person), we collect various types of information about them. Some of the personal data must be provided. The Nuno Gama brand will inform you of this obligation. The provision of incorrect or inaccurate data is the sole responsibility of the customer who owns them.
The collection and processing of personal data by the Nuno Gama brand has the following purposes:
Client management: since the Nuno Gama brand is dedicated to the sale of clothing and fashion accessories, both in physical stores and online, of the articles it sells, the processing of your data is necessary for the fulfillment of the purchase and sale or provision contract of services to be concluded or to carry out pre-contractual steps at the request of the client, such as budgets.
Customer support service: we use your Personal Data for customer service purposes, including responding to your inquiries. This process normally involves the use of certain personal contact information and information related to the reason for your inquiry (eg technical question, product question/complaint, general question, etc.).
Customer generated content: this refers to any content that you create and that you then share with us, for example on a social network such as Facebook or Instagram. Some examples include photographs, videos, personal stories or other similar content. Where permitted, we collect and publish Customer-generated content in connection with a variety of activities, including contests and other promotions, community website features, consumer engagement, and third-party social media activities.
Private campaigns and promotional actions: upon your consent, we use your Personal Data to provide you with information about products or services (eg communications or campaigns or promotions). This can occur through means such as e-mail, advertisements, SMS and telephone contacts. Consent to the processing of personal data for direct marketing purposes can be revoked at any time. Some of our campaigns and promotions may be carried out on third-party websites and/or social networks.
How long do we keep your data?
How do we keep your personal data safe?
We use a variety of security measures, including encryption and authentication tools, to help protect and maintain the security, integrity and availability of your personal data. Although the transmission of data through the internet or website cannot guarantee total security against intrusions, we and our service providers and business partners make the best efforts to implement and maintain physical, electronic and procedural security measures aimed at protecting your personal data in compliance with applicable data protection requirements.
Children and/or persons under the age of 18 must not provide personal data without the consent of their parents or their legal representatives. We do not request personal data from children, and we guarantee that such data will not be used and/or disclosed, in any way, to third parties without proper prior authorization.
How can you access, rectify, update, limit, delete, oppose the processing of your personal data, or withdraw consent?
Without prejudice to the provisions of the GDPR, the holder of the personal data may do so, directly or upon written request, from the contacts made available for this purpose in this document. You can also do these actions through the module GDPR.
How can you complain?
Without prejudice to being able to submit complaints directly to the Nuno Gama brand, through the contacts made available for this purpose, the customer/user can complain directly to the Control Authority, which is the National Data Protection Commission (CNPD), using the contacts provided. by this entity for that purpose.
How can you find out about any changes to the Nuno Gama brand's personal data protection policy?
In case of doubt about the processing of personal data, you can contact us.
Upon written request sent through our contact page, the above mentioned contact will be informed in writing, and in accordance with applicable legislation, if your personal data has been stored and, if so, what data is stored.